The second-hand marketplace Shoppers Express Anger Regarding Sizing Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods after backlash from users.
